RMA Form

Here is where you need to fill out your RMA return. You MUST have an approval before providing your client with a refund or replacement. Once you have the approval, and the client has returned the product, please fill out this form below.
  • 1. When customer comes in and asks for refund or warranty. They must:
    a. Have contracted the manufacture Call Centre and have troubleshot the product first.
    b. For sim cards there are no refunds unless they where deflective. (Doesn’t happen often)

    2. There are no refunds on damaged items or opened/used sims.
    3. Fill out the form below.
  • Date Format: MM slash DD slash YYYY
  • Please provide any other details you would like here as well.
  • If required Please ship/deliver the defective product back to :

    Scholz Mobility
    12-55 Sinclair Ave
    Georgetown, ON L7G 4X4
    Att: Office

    Physical Damage is not covered under warranty. Shipping to our facility is not covered. You will get an email with the information on this form. Please print it and attach to your shipment back to us. Once approved we will ship back a new device to you. Thank you